Privacy Policy
Machen Machinery respects the privacy of visitors, buyers and business partners who contact us about sand pump packages, diesel engines, hoses, gold mining accessories and spare parts.
Last updated: July 6, 2026
Information We Collect
When you contact Machen Machinery, we may collect your name, company name, email address, phone or WhatsApp number, country, destination port, product requirements and site conditions such as river depth, slurry material, discharge distance, pump model, diesel power and spare parts needs.
How We Use Information
We use submitted information to answer inquiries, prepare quotations, match equipment packages, arrange order communication, improve our website content and follow up on legitimate B2B sales requests.
Cookies and Analytics
Our website may use standard cookies, hosting logs and analytics tools to understand traffic sources, page performance and visitor behavior. These tools help us improve the website and do not replace direct quotation communication.
Sharing of Information
We do not sell personal information. We may share necessary inquiry or order details with internal staff, logistics partners, payment service providers, hosting providers or other service providers when required to respond to your request or complete business communication.
Data Retention
We keep inquiry and order communication records for as long as needed for quotation follow-up, customer service, accounting, compliance and normal business reference.
Your Choices
You may contact us to request access, correction or deletion of your submitted business contact information, subject to legal and operational requirements.
Contact Us
For privacy questions, contact Machen Machinery by email at wenyujixie@gmail.com or by WhatsApp at +86 18769980869.